Privacy Policy

1. Information we collect

Dallas Foundation Repair ("we", "us", or "our") collects information you provide directly to us, including:

• Name and contact information, including phone number and email address
• Property location, such as the city or ZIP code of the address concerned
• A description of the foundation concern you are asking about, and any photos you send
• Communication history relating to your enquiry, evaluation, and any project
• Payment information, processed securely by third-party providers rather than stored by us

We also collect limited technical information automatically when you browse this site, such as pages viewed and general location, through standard analytics.

2. How we use your information

• To respond to your enquiry and arrange a foundation evaluation
• To prepare, deliver, and follow up on a written quote
• To schedule, perform, permit, and document any work you authorise
• To maintain project and warranty records for your property
• To improve our services and the information published on this website
• To comply with legal, permitting, and insurance obligations

We do not add you to marketing lists on the basis of a quote request. Any promotional communication requires your consent and can be withdrawn at any time.

3. Information sharing

We do not sell your personal information. We may share information with:

• Service providers who support our operations, such as our lead-capture provider, scheduling tools, and payment processors
• Licensed trades coordinated on your project, such as plumbers performing hydrostatic testing, and only to the extent needed to do that work
• Municipal authorities as required for permits and inspections
• Professional advisors, and authorities where required by law

4. Website form submissions

Forms on this site are delivered through a hosted lead-capture service. Submissions are transmitted over an encrypted connection, screened for spam, and forwarded to us by email. Please do not submit sensitive personal information through the form; a phone call is the better channel for anything you would not want in an email.

5. Data security

We use appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we do not claim otherwise.

6. Data retention

Enquiry records are retained while your enquiry is active and for a reasonable period afterwards. Project, permit, and warranty records are retained for as long as the warranty and any legal obligation requires, since those records are what make a repair verifiable to a future owner.

7. Your rights

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information, subject to record-keeping obligations
• Opt out of any marketing communication

To exercise any of these, contact us using the details below. We may need to verify your identity before acting on a request.

8. Cookies and analytics

We use cookies and similar technologies to understand how the site is used and to improve it. You can set your browser to refuse cookies or to alert you when one is set. Some parts of the site may not function as intended if cookies are disabled.

9. Children

This site is intended for property owners and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. Changes take effect when posted here, and the "last updated" date above reflects the most recent revision.

11. Contact us

• Email: quotes@foundationrepairdallas.net
• Phone: (214) 555-0182
• Address: Dallas, TX 75240